THE SPIRAL CODE — SHOPIFY STORE TERMS & CONDITIONS

Owned & Operated by YOLO Corp Ltd
128 City Road, London EC1V 2NX, United Kingdom
Email: unlock@thespiralcode.com
Last Updated: 1st December 2025

1. Introduction

Welcome to The Spiral Code Store, the official shop for premium training aids and merchandise designed to elevate performance and represent The Spiral Code philosophy.

These Terms & Conditions ("Terms") govern:

• Product purchases
• Order processing
• Shipping and delivery
• Returns and refunds
• Warranty disclaimers
• Liability limitations
• Safety requirements for training aids
• Use of our website and intellectual property

By placing an order on our Shopify store, you agree to these Terms.

2. About Us

The Spiral Code Store is owned and operated by:

YOLO Corp Ltd
128 City Road
London EC1V 2NX
United Kingdom
Email: unlock@thespiralcode.com

YOLO Corp Ltd is the contracting party for all purchases made through this Shopify store.

3. Products & Descriptions

We sell:

• Physical training aids
• Branded merchandise
• Accessories designed to support The Spiral Code methodology

We strive for accuracy in product descriptions, images, pricing, and availability. However, slight variations may occur due to manufacturing processes, colour differences, or updates.

We reserve the right to modify, improve, or discontinue products at any time.

4. Pricing

All prices displayed on our website:

• Are shown in the currency selected on Shopify
• Include or exclude VAT depending on your region
• Exclude shipping fees unless stated
• Exclude customs duties or import taxes unless otherwise specified

We reserve the right to update pricing at any time.

5. Orders & Contract Formation

When you place an order:

1. You will receive an order confirmation email (not acceptance of your order).
2. A contract is formed once your order is dispatched.

We may cancel an order before dispatch if:

• The item is out of stock
• There is a pricing or listing error
• The shipping address is invalid
• Fraud or suspicious activity is detected

If cancelled, you will receive a full refund.

6. Payment Methods

Payments are processed through Shopify's secure system, which may include:

• Shopify Payments
• PayPal
• Apple Pay
• Google Pay
• Major international card processors
• Region-specific payment gateways

All payment information is encrypted and handled exclusively by Shopify and its processors. We do not store full card details.

7. Shipping Policy

We aim to ship products promptly and reliably.

General guidelines:

• Orders are processed on business days
• Dispatch estimates are shown at checkout
• Tracking numbers are provided where available
• Carrier or customs delays are outside our control

Customers are responsible for accurate shipping addresses. Additional charges may apply for failed deliveries due to incorrect addresses.

8. Duties, Import Taxes & Customs

Depending on your region, shipments may incur:

• Customs duties
• VAT/GST
• Import taxes
• Brokerage or clearance fees

These costs are the customer's responsibility unless stated otherwise. If you refuse customs fees and the item is returned or destroyed, a refund may not be possible.

9. Returns, Refunds & Exchanges

9.1 Eligibility

Items must be:

• Unused
• In original packaging
• In resaleable condition
• Returned within the stated return window

9.2 Return Shipping

Customers are responsible for return shipping unless:

• The item is faulty
• You received the wrong item

9.3 Refund Processing

Refunds will be issued once returned items are inspected and approved.

9.4 Non-Returnable Items

These include:

• Used training aids
• Products damaged through user handling
• Consumables
• Clearance and "final sale" items

9.5 Exchanges

Exchanges may be offered based on stock availability.

10. Warranty & Product Disclaimers

10.1 General Warranty

Our products are designed with care, but:

• No extended warranties apply unless stated
• Normal wear and tear is not a defect
• Misuse voids warranties

10.2 Basic Training Aid Disclaimer

Training aids should be used responsibly. We are not liable for:

• Misuse of equipment
• Injuries resulting from incorrect technique
• Damage to clubs, surfaces, or personal property

Always follow safety guidelines and instructions.

11. Training Aid Safety Disclaimer & Assumption of Risk

By purchasing and using any training aid or physical product from The Spiral Code Store, you acknowledge and agree to the following:

11.1 Inherent Risks

Training aids and golf-related equipment involve inherent physical risks, including:

• Muscle strain
• Loss of balance
• Impact injuries
• Over-extension
• Equipment breakage under load
• Environmental hazards

11.2 Assumption of Responsibility

You voluntarily assume all responsibility for:

• Your physical safety
• The safety of your surroundings
• Use of the product within your capability
• Any injuries or damage arising from use or misuse

11.3 Proper Use Required

You agree to:

• Use products exactly as intended
• Follow all instructions and warnings
• Inspect equipment before use
• Avoid excessive force or unsafe environments

YOLO Corp Ltd is not liable for injuries caused by:

• Incorrect technique
• Over-stretching or over-loading
• Using the product in small or unsafe spaces
• Using damaged or worn products
• Ignoring provided instructions

11.4 No Medical or Physiotherapy Advice

Training aids and instructions do not replace professional medical advice. Consult a qualified practitioner before beginning any new training regimen.

11.5 Use by Minors

Products are not toys. Supervision by a responsible adult is required if used by minors.

11.6 Environmental Safety

Users must ensure the area is safe and free of:

• Obstacles
• Fragile objects
• People within striking distance

YOLO Corp Ltd is not responsible for environmental or property damage.

11.7 Release of Liability

To the fullest extent permitted by law: you release, waive, and discharge YOLO Corp Ltd and its affiliates from any and all claims relating to injury, property damage, or losses arising from use of any training aid or product.

12. Limitation of Liability

To the maximum extent allowed by law:

• YOLO Corp Ltd is not liable for indirect, incidental, or consequential damages
• Liability is limited to the purchase price of the product
• No guarantee is made of performance improvement
• We are not responsible for delays caused by carriers, customs, or external events

13. Intellectual Property

All materials on The Spiral Code Store — including branding, logos, product visuals, written descriptions, packaging designs, and training concepts — are the exclusive property of YOLO Corp Ltd. Unauthorised reproduction, distribution, or modification is prohibited.

14. Personal Data & Shopify

Data relating to purchases is processed:

• By Shopify
• By secure payment processors
• By fulfilment centres as required

See our Shopify Store Privacy Policy for full details. We do not store full payment details and never sell personal data.

15. Fulfilment Partners

Third-party fulfilment centres may manage:

• Inventory
• Packaging
• Distribution

They receive only the data required for order delivery and operate under strict data protection rules.

16. Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, supply chain disruptions, pandemics, war, or carrier failure.

17. Governing Law

These Terms are governed by English law (England & Wales). International customers retain rights under local consumer laws.

18. Contact

For support or legal enquiries:

Email: unlock@thespiralcode.com
YOLO Corp Ltd, 128 City Road, London EC1V 2NX, United Kingdom